Keyflex Privacy Policy

Purpose

This Privacy Policy and data Protection is intended to provide a general overview and document of our policies in respect of the handling of your personal information. Your “personal information” is any information or opinion about you that is capable of identifying you.

Scope

This Policy is intended to cover most personal information handled by us, but is not exhaustive. If you have any queries about our management of your personal information, you are encouraged to contact us for further information.

Responsibility

1. Privacy Act

In Australia, we are an “organisation” under the Privacy Act 1988 and are subject to the National Privacy Principles. We handle personal information in accordance with applicable legal requirements.

2. Exemptions

No general exemptions under the Act apply to us, or to any of our acts or practices.

3. Collection, Storage, Use and Disclosure

3.1 Collection

We collect personal information directly from you where possible and only what is necessary for our business operations. We inform you of the purpose of collection where required.

3.2 Storage

We store personal information securely and take reasonable steps to protect it from misuse, loss, or unauthorized access. Data is destroyed when no longer required.

3.3 Use and Disclosure

We use personal information only for the purpose it was collected unless consent is provided or required by law.

4. Access to Personal Information

You may request access to your personal information. We may charge a fee where applicable and will update incorrect or outdated information upon request.

5. Kinds of Personal Information

We may hold name, address, phone number, email, and other details you provide. This is used to provide services, manage relationships, and meet legal requirements.

6. Disclosure

We may disclose personal information to service providers under confidentiality agreements for operational purposes.

7. Online Privacy

7.1 Automatic Logs

We may collect IP address, browser type, and usage data for analytics and system administration.

7.2 Cookies

Our website uses cookies to improve user experience. You may disable cookies in your browser settings.

7.3 Email & Forms

We collect information submitted through email or forms to respond to inquiries and provide services.

7.4 Security

We take reasonable steps to protect online data but cannot guarantee full security during transmission.

7.5 External Links

We are not responsible for privacy practices of external websites linked from our site.

8. Changes

We may update this Privacy Policy at any time. Updated versions will be available upon request.

9. Complaints

If you believe your privacy has been breached, please contact us to resolve your concerns.

10. Contact

For further information, please contact us via our website contact details.